Tropicana Pool Villa Pattaya

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Local 284 /158, Jomtiensai, Thanon Second, Bang Lamung District, Chon Buri 20150, Thailand Local +66 3823-202-8
Wheree.com
Tropicana Pool Villa Pattaya, a 4-star hotel located in the heart of Pattaya, Thailand, offers a luxurious and relaxing retreat for guests. With its modern amenities and exquisite design, the hotel aims to provide a memorable and enjoyable stay for visitors. However, recent customer feedback has highlighted some concerning issues during their stay. One guest mentioned their disappointment with the security deposit, as the host withheld a portion without providing valid reasons. This lack of transparency and unfair treatment tarnished the guest's experience. Furthermore, another guest expressed their dissatisfaction with the cleanliness of the property, specifically the presence of pests such as cockroaches. This is highly unacceptable and raises concerns about the host's responsibility to ensure a hygienic environment for guests. While the hotel's location and amenities may be appealing, potential guests should consider these concerns before making a reservation. It is crucial for the hotel management to address these issues in order to restore guests' trust and confidence in their establishment.

Reviews

4.3/5
10 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Kelsi Y
Kelsi y
March 22, 2024
We stayed here just last night and what a great time we had at an amazing Villa. We even changed our plans to stay in and enjoy the pool there. We were checked in easily and given info and even told about drink not being sold most places the next day because of public holiday here. Very clean and beds super comfy. I would say you need a car to stay here, (which we had) if you are wanting to explore Pattaya fully. But had a great time with family, would highly recommend.
Sadichchha Dhakhwa
Sadichchha dhakhwa
March 22, 2024
Very pleasant stay at the Tropic an a Pool Villa, was actually a bit surprised by how nice the place was. We arrived and were allowed to check in early which was really nice. The private pools are really nice later, especially in the heat. Each room also has AC and some really comfortable beds. Only thing that could really be better is the location, I would definitely recommend renting a scooter from the people next door as it is about 15 minutes to walk to the main strip on the beach, but anywhere else will take far too long and wille exhaust you in that heat. Otherwise, my family and I had a great stay here and would definitely consider staying again if ever in the area again.
Dawnell M
Dawnell m
March 22, 2024
It was a great experience! The villa was lovely, the receptionist knew the place very well, and we had an amazing experience staying there! The place is close to Jomtien, but pretty far from the city's center, which became a bit inconvenient for us, but l guess if you want to do activities near Jomtien, this place would be perfect for you. The room was a bit old, but it was well-kept. Honestly, we were a bit worried about the security deposit of 2,000 THB, which seemed to get complained about a lot by the Google reviewers, but it turned out we got it back 100% and the reviews were a bit misleading, after all.
Allan Hilgendorf
Allan hilgendorf
March 22, 2024
We were really excited to stay at this villa and explore Pattaya. Unfortunately when we got to the address, it was their office, not the villa. When we were told the correct address, it was much further from where we wanted to be. When we got there it wasn't very clean. There was mold coming from one of the AC units, the gravel was falling off the pool and there was lots of hair stuck to the sides of the pool. The house is very old and not maintained. The sliding doors were hard to open and very squeaky. One of the AC units did not work well and did not get very cold. On the other hand, the housekeepers were very nice and welcoming. They were super helpful, showed us where everything is and made sure the bathrooms and bedrooms were stocked with towels. However the Host on airbnb, Peter, is rude and not helpful.
Ceal Craig
Ceal craig
March 22, 2024
"Disappointing Experience - Security Deposit and Pest Problem". My recent stay at this Airbnb property left much to be desired. I want to share my experience so future guests are aware of the issues I encountered. Firstly, the security deposit: The host withheld a portion of my security deposit without valid reasons. I followed all the rules, left the property in good condition, and yet I was unfairly charged for damages that were not my responsibility. This lack of transparency and unfair treatment left a sour taste in my mouth. Secondly, the cleanliness of the property was severely lacking. I was horrified to find cockroaches in the house. This is completely unacceptable, and it made our stay uncomfortable and unhygienic. I believe it's the host's responsibility to maintain a pest-free environment for guests. I communicated these concerns with the host, but the response was inadequate, and I felt unsupported. This experience has left me with serious doubts about using Airbnb in the future. The host asked us for a 10,000 Thai Baht deposit, even though Airbnb provides insurance coverage for hosts. This deposit request was not only unnecessary but also against Airbnb's policies. As we had already paid in full for the AirBnb booking we were left with no other choice other than to pay Peter asked an extra 10,000 deposit to check in. To make matters worse, the couch in the living room was torn and had a foul smell. It was quite uncomfortable and not as described in the listing. Furthermore, the cleanliness of the place was subpar. We encountered cockroaches in both the kitchen and living room, which was quite unsettling. Overall, I would not recommend this Airbnb due to the issues with the deposit request, the poor condition of the furniture, and the hygiene concerns. I hope this review serves as a warning to others, and I urge the host to improve their property and their communication with guests to ensure a more pleasant experience.
Eric Davies
Eric davies
March 22, 2024
I had a disappointing experience during my stay at this Airbnb. The host asked us for a 10,000 Thai Baht deposit, even though Airbno provides insurance coverage for hosts. This deposit request was not only unnecessary but also against Airbno's policies. As we had already paid in full for the AirBnb booking we so were left with no other choice other than to pay peter and extra 10,000 deposit to check in. To make matters worse, the couch in the living room was torn and had a foul smell. It was quite uncomfortable and not as described in the listing. Furthermore, the cleanliness of the place was subpar. We encountered cockroaches in both the kitchen and living room, which was quite unsettling. Overall, I would not recommend.
Bill O
Bill o
March 22, 2024
Very good for a long time! It’s just not safe in the countryside. One day we came back late without the key🔑The villa was no longer available at 7pm. I called 5 times but still didn't answer. I got through the wall. …
Andy Suarez
Andy suarez
March 22, 2024
Scam. CHARGED US EXTRA 10K baht after paying full price. Said no checkin without the security money. When we protested, Peter said that it is written on the Airbnb listing …
Michael Da Gama
Michael da gama
March 22, 2024
The cleaning of the room is okay, but it's a bit old. The kitchen is fully equipped for cooking. There is a big swimming pool at the door. It's a good deal to live here if there are many people. The disadvantage is that the address is the …
Anthony Passariello
Anthony passariello
March 22, 2024
Our family is happy and having a good time. .The staff is very enthusiastic, Zhong immediately gave me a WhatsApp Number, I can call him anytime I needAlthough there were some small episodes at night, the immediate contact staff quickly dealt with themI hope you can spend a lot of effort in maintenance, thank you

Location

284 /158, Jomtiensai, Thanon Second, Bang Lamung District, Chon Buri 20150, Thailand

Hours

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